At Kipli, our customers are our priority. Our company ethos is to take care of our customers' well-being, putting them at the heart of everything we do. his is how our Services are geared towards making your life easier: by supplying products that guarantee durability, free shipping for all our items, the possibility of returning your mattress free of charge after you've tried it......
We've chosen to work with some of the best craftsmen paying great attention to the materials from which our products are made. hese have been chosen very carefully and always with the aim of being able to certify the origin of our natural raw materials. That's why we are able to guarantee the quality and durability of our products..
Our natural latex mattress has CATAS certification which confirms its useful life-span. A mattress from each batch is subjected to pressure tests which are equivalent to 10 years of nightly use. With this test we are able to verify that after 10 years of use, the Kipli mattress loses less than 1% or its original height. That's why our guarantee provides for 10 years coverage.
We also offer a 5 year guarantee on our furniture and a 2 year guarantee on the rest of our product range..
Kipli deliveries are free of charge!
Our mattresses and furniture can be quite bulky which is why we feel it is vital that we can offer our customers a quality delivery with transport companies that have been carefully chosen by us.
We are only too aware of the importance of a good bed and a good mattress so that you can enjoy a really good night's sleep. However, we are also aware of the costs involved.
To make your life easier, we can offer the option to pay in several interest free instalments.. We work in conjunction with a trusted provider who can offer this service.
At Kipli, we believe that you need to sleep on a mattress in order to really try it out a few minutes in a showroom simply isn't long enough...
Therefore, we're happy to offer you the use of your mattress for 100 nights so that you can decide if it is right for you or not... If you aren't happy, we'll come and collect it and you'll get a full refund.
Beautify your home, in a natural way
Do you have any questions? We’ll get back to you with a smile :)
With our fantastic Customer Service
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